Refund Policy

This policy explains when and how refunds are handled on this independent ticket reseller website.

Venue rule

The venue operator's rule is that purchased tickets are non-refundable ("I biglietti acquistati non sono rimborsabili"). Our resale bookings follow the same rule except where mandatory consumer law provides otherwise.

Cancellation by us

If we cannot fulfil a confirmed booking, we will notify you using the email address provided and refund the full amount paid.

Test environment

This website currently runs in a test environment: no payment gateway is connected and no charge is made, so no refunds are necessary or processed.

Contact

For refund questions, see our contact page.

Operator

This website is operated by MOUNTAIN STATE CARBON LLC, 2711 CENTERVILLE ROAD SUITE 400, WILMINGTON, DE 19808, United States. Contact: support@museivaticantickets.com.